Effective Date: 03-6-2023

Welcome to our website! These Terms and Conditions/Privacy Policy govern your use of our website and the purchase and use of our melamine crockery products. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully.

1. Definitions

• "We," "us," or "our" refers to Bataniya, the owner and operator of the website.
• "You" or "your" refers to the user or customer visiting and using our website.

2. Product Information

• We strive to provide accurate and up-to-date information about our melamine crockery products, including descriptions, images, and prices. However, we cannot guarantee the accuracy or completeness of the information provided.
• The colors of the products may vary slightly from the images displayed due to factors such as your computer monitor's settings.

3. Orders and Payments

• By placing an order, you confirm that you are legally capable of entering into a binding contract and that all information you provide is accurate and complete.
• We reserve the right to refuse or cancel any order at our discretion.
• Payment for orders must be made in full at the time of purchase. We accept the payment methods specified on our website.

4. Shipping and Delivery

• We will make every effort to ship your order promptly. However, delivery times may vary depending on your location and other factors beyond our control.
• We are not responsible for any delays, loss, or damage that occurs during shipping.

5. Returns and Refunds

• If you are not satisfied with your purchase, please contact us within 7 days of receiving the product to request a return or refund.
• Returned products must be in their original condition and packaging.
• Refunds will be issued within 7 days after we receive the returned product. Shipping charges are non-refundable.

6. Intellectual Property

• All content on our website, including text, images, logos, and trademarks, is the property of Bataniya and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

7. Privacy Policy

• We are committed to protecting your privacy and safeguarding your personal information. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and disclose your data.

8. Limitation of Liability

• To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or products.

9. Governing Law and Jurisdiction

• These terms and conditions shall be governed by and construed in accordance with the laws of Faridabad, Haryana. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Faridabad, Haryana.

10. Changes to Terms and Conditions

• We reserve the right to modify or update these terms and conditions at any time. The updated version will be effective as of the date of posting on our website.

If you have any questions or concerns about these Terms and Conditions/Privacy Policy, please contact us at +919999666561 or email us at bataniyacare@gmail.com.

Thank you for choosing our melamine crockery products. Enjoy your shopping experience!